who we help - change++, leaders in performance management

let’s talk!
You can email us on talk@changepp.co.uk
or call on 0118 984 3223

change++ are leaders in performance
management systems which drive
growth and sustain profitability.

Select a logo below to see who we’ve helped

With a group of hotels, pub restaurants and coffee shops focussed on customer satisfaction, Whitbread has to ensure that every element of the business that contributes towards that goal is ‘up to standard’.

By continuously monitoring each site’s performance against a common set of measures and recording the results on a scorecard, managers up to Board level can see who’s winning and who’s not doing so well.

We built a system called WINcard to keep everyone informed on the scores throughout the year. It‘s been so successful, Chief Executive Alan Parker says it‘s underpinned the Group‘s success over the past five years.

Which must mean that we’re all on the winning side!.

To view the full case study in PDF format, please click on the link below

email this summary

print this summary

download full PDF

Facebook

Delicious

Digg

StumbleUpon

Whitbread

"Can you please extend my thanks to everyone for all the help and effort put in to resolving the necessary tweaks required. The level of service is (as always) exemplary and very much appreciated."

Paul McNicholas, Whitbread PLC

"In my view Matt and Andy have done an excellent job in developing and enhancing the PPDb, which is now adding real value to the business. They're a credit to change++."

Geoff Gallagher, Whitbread PLC

"The production of the period 2 WINcard was the smoothest it has ever been and that is due to great preparation from the WINcard teams in the brands and Simon and his team. Just want to say a big thank you for all the hard work put in and particularly to Simon for working through the group card with me till 8pm on Wednesday night"

Nicola Summers, Whitbread PLC

"change++ have worked closely with us for some time successfully turning business information requirements into reality, so we knew they could build a system to meet group needs"

Nicola Summers, Whitbread PLC

what we do

reporting & analysis

planning & forecasting

scorecarding

building bespoke systems